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Response to Study on Psychological Impact of 9/11 in The New York Times by Dr. April Naturale

Re "Sept. 11 Revealed Psychology's Limits, Review Finds" (The New York Times, Health, July 28, 2011)

The lack of widespread, harmful psychological impacts from 9/11 spotlights several issues and provides important recommendations.

It is noteworthy that the original calculations were identified as "people at risk for development" and not necessarily hard numbers of people who "would develop" serious mental disorders as a result of 9/11 trauma. It also speaks to the fact that close to 5,000 crisis counselors who provided the type of mental health service most closely aligned with what is now called Psychological First Aid-long endorsed by the Mental Health Association of New York City (MHA-NYC)-were dispersed throughout New York City and surrounding counties. These counselors provided a supportive presence, information about distress responses, coping tips, and varied resources to hundreds of thousands of New Yorkers through Project Liberty, the mental health program funded by FEMA.

While we don't have causation data, is it no wonder that the levels of diagnosable problems are low (although every individual with depression, PTSD, and other illnesses is certainly of concern). The ability for community members to come together and to help one another in times of need is one of the primary factors that contribute to healing. It is the very definition of resilience.

Based on the takeaways from the study, mental health professionals today know more about how best to treat large populations. Though the process may be called into question, the need for various mental health supports and mental health treatment to more seriously affected populations is always present. LifeNet, MHA-NYC's New York City focused crisis hotline, received dramatic increases in calls from citizens, emergency personnel, and others effected by 9/11. This made the 1-800-LIFENET crisis call center the primary vehicle for mobilizing the largest disaster mental health response ever undertaken in the United States.

In short, though certain psychological techniques work in one context they may not work in others. However, this does not diminish the pressing desire for treatment and the need for further understanding about how best to administer it.

April Naturale
Former Statewide Director of Project Liberty
Director, Oil Spill Distress Helpline
MHA-NYC/Link2Health Solutions, Inc.