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After-Hours Crisis Intervention Service for Mental Health Clinics


Contact: Marshall Ellis, Director of Outreach & Partnership Development, (212) 614-6376, mellis@mhaofnyc.org



√ Avoid Costly Overnight Pay for Clinicians   |   √ Prevent Burnout Among Program Managers

MHA-NYC's LifeNet can provide your clinic with after-hours crisis intervention services to meet NYS Office of Mental Health requirements for 24/7 availability of crisis services for your clients.

Staffed by mental health professionals, LifeNet will conduct suicide risk assessments for all patients who call after-hours, provide supportive listening, and provide crisis intervention, including crisis de-escalation, supportive listening, and lethality assessment of potentially suicidal callers. For patients who pose an immediate danger to themselves or others, LifeNet will work with local emergency services to perform emergency interventions.  LifeNet's comprehensive database of social service programs will be used to provide referrals to specialized social, psychological, and other community resources.

Features of LifeNet's After-Hours Coverage Program:

  • Live Patient Support 24/7
  • Chinese, Spanish & English speaking staff
  • Licensed Mental Health Professionals
  • Seamlessly linked with MCT, 911, EMS
  • State of the art technology
  • Specialized training, including specialization in suicide risk assessment
  • Daily report of patient contacts

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